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Asset Health Score Dashboard
Proactive Asset Service monitors asset usage, age, and maintenance history to assign an asset an overall health score. The score is based on the Recent Repairs KPI, Total Usage KPI, and Asset Age KPI calculated insights. Based on the score, the insight is also assigned a badge, Looking Good, Warning, or Critical, to help quickly assess the asset’s performance.
| METRIC | CALCULATION |
|---|---|
| Asset Health Score | The overall health score for the asset based on its age, usage, and repair history. |
| Score | The numeric asset health score. Refers to the time that has passed since an asset was acquired and put into use. It gauges maintenance, upgrades, reliability, and eventual replacement. |
| Age | Tracks the amount of time that has elapsed since the asset was initially installed. It gauges the maturity of the asset, assess the need for updates, maintenance, or support, and indicates the lifespan of the asset. |
| Days since installation | The amount of time between when the was case was created and when it was closed for the first time. This total excludes cases that are immediately closed upon opening. |
| Total Usage | The asset health rating for the asset’s use. |
| Hours | Quantifies the cumulative amount of time an asset has been used since it was put into service. It helps to predict lifespan and schedule maintenance. |
| Repairs | Indicates the total count of repairs an asset has undergone. |
| Repairs in the last 6 months | Tracks the maintenance history and reliability of the asset. A higher number of repairs might signal frequent issues or potential decline in asset performance. |
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