Grant Access to Privacy Center

You give users access to Privacy Center through user permissions. Users with the System Administrator profile have access to Salesforce Privacy Center by default. All other profiles require specific permissions. The specific permissions that you define for your users depend on user-access requirements and roles. Depending on your consent-management data model, some Privacy Center users can also require access to Salesforce consent data model objects or any custom objects that you use for consent management.

Required Editions

Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Privacy Center license.

Tip Permission sets are the easiest way to assign permissions to your users. You can complete the steps in this task with a single permission set that you assign to multiple users. To learn more, see these resources.

• Create Permission Sets
• Enable User Permissions in Permission Sets
• Enable Object Permissions in Permission Sets
• Manage Permission Set Assignments

This topic applies to Privacy Center on the Salesforce Platform, released in Winter ‘24. If you upgraded from Legacy Privacy Center, it's possible that some of your users are assigned the legacy permission set license Privacy Center User. This permission set license isn't required with the latest version of Privacy Center. For the managed-package version of Privacy Center that uses Heroku for retention, see Legacy Privacy Center: Satisfy Customer Requests and Data Privacy Laws.

Grant access to Privacy Center for users by completing these steps:

1. From Setup, use the Quick Find box to search for and select a user profile.
2. Click Edit.
3. In Custom App Settings, locate Privacy Center (standard__PrivacyCenterConsole) and select the checkbox in the Visible column.
4. In Tab Settings, select Default On for these tabs:
   • Privacy Hold Reasons
   • Privacy Holds
   • Privacy Job Session
   • Privacy Policies
   • Privacy Preference Manager (the default setting is Tab Hidden)
   • Privacy Requests
   • Privacy RTBF Request
   • Data Stores
5. In General User Permissions, assign these permissions to your users:
   • Execute Data Subject Access Policies
   • Manage Data Subject Access Policies
   • Manage Preference Manager
   • Manage Privacy Center Policies
   • Manage Privacy Center Retention Stores
   • Manage Privacy Hold
6. In Standard Object Permissions, select these objects to allow your users to perform Read, Create, Edit, and Delete operations:
   • Privacy Consents
   • Privacy Holds
   • Privacy Hold Reasons
   • Privacy Job Session
   • Privacy Job Session Definition
   • Privacy Object Session
   • Privacy Policies
   • Privacy Processor Orchestrator
   • Privacy Requests
   • Privacy Retention Store Deletion Status
   • Privacy RTBF Request
   • Privacy Session Key
   • Privacy Session Queue
   • Privacy Session Record Failure
7. Save your changes.