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Loyalty Management
Redemption Process

Redemption Process

A redemption transaction occurs when a member redeems non-qualifying points for an award. It’s a real-time process, where the member’s points are deducted from their point balance. You can define redemption processes in Flow using Loyalty Actions or in Apex using Loyalty APIs.

Required Editions

Available in: Lightning Experience in EnterprisePerformance, Developer, and Unlimited Editions that have Loyalty Management enabled.
 
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