With Mobile Offline, users can do their jobs with the Salesforce Mobile app from
anywhere, even when there's poor or even no network connectivity. Offline mode lets users create,
edit, and delete records while their mobile devices are disconnected from the internet. When their
mobile devices return online, the Salesforce Mobile app automatically syncs those changes to
Salesforce and notifies users if there are conflicts that must be resolved.
Required Editions
Setup for Mobile Offline available in: Lightning Experience
User Permissions Needed
To use Mobile Offline
Mobile Offline for Salesforce Mobile App Plus
Mobile Offline is an advanced runtime environment for Lightning web components. Available only
for mobile devices, it replaces the standard Lightning components runtime and augments it with
features designed specifically for mobile and offline use.
With the power of Lightning Web Components (LWC), you can create custom apps and experiences
that tailor the Salesforce Mobile App to your specific business needs. LWC represents the best of
the Salesforce platform, bringing modern web standards in performant, modular components that are
easy to create. The goal of Mobile Offline with LWC is to help you build mobile experiences that
work regardless of network conditions.
Briefcase Builder lets you define advanced data priming strategies, customized for the
objects and records that your users need access to while offline.
A new priming engine preloads records when you prepare to go offline.
A durable on-device cache exists for primed records, including changes made while
offline.
Lightning Data Service (LDS) is enhanced to work seamlessly with primed records. While
online, LDS uses the cache as a performance enhancer. While offline, LDS allows transparent
access to existing, changed, and even new records.
Get Started With Mobile Offline Learn where in the Salesforce Mobile App you can use LWCs, how to use Briefcase Builder to ensure records are available offline, and get to coding.
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