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Open Links with One Tap
When Salesforce mobile app users tap Lightning URL and Chatter notification links on their phones, they’re taken directly to the mobile app. Learn more about which URL types are supported.
Universal Links and Android App Links aren't supported on Mobile Publisher instances of the Salesforce mobile app. To link to specific pages on Mobile Publisher instances, see Configure Deep Linking for the Salesforce Mobile App.
iOS
When users on iOS 14 or later tap on these types of links on their phones, they’re taken to the correct page in the mobile app.
- All links from Chatter notification emails with
?fromEmail=1 - Record links beginning with
/lightning/r/ - Record links with a record relationship page specified, such as Chatter or Related
Lists;
lightning/r/<recordType>/<recordId>/view?target=<tabname> - Object home and list links beginning with
/lightning/o/ - Custom tab links beginning with
/lightning/n/ - Chatter home links with
/lightning/page/chatter - Quick action links with
/lightning/action/quick
For other links that were previously supported, users are taken to an "Open in Salesforce?" popup. iPhone users without the app installed are prompted to install it.
This feature also works on iPad for users who have the Salesforce mobile app installed on their device. iPad users without the app installed are taken to the page in Lightning Experience on their browsers.
Android
When users tap on these types of links on their phones, they’re taken directly to the mobile app.
- Lightning links beginning with
/lightning/, including record home, object home, listviews, and custom tabs - Record links with 15-digit IDs, including links from Chatter email notifications
- Record links with a record relationship page specified, such as Chatter or Related
Lists;
lightning/r/<recordType>/<recordId>/view?target=<tabname>
