Reassign a User License with SalesforceA

SalesforceA is scheduled for retirement in all Salesforce orgs as of June 2022. When you create a new user with SalesforceA, there may be instances when your org doesn't have enough user licenses to assign to the newly created user. No need to worry if this happens, because SalesforceA saves the newly created user as inactive. To change the newly created user from inactive to active, you can reassign a user license from an existing user to the newly created user. Reassigning a user license is available in SalesforceA for iOS version 3.3 or later.

Required Editions

Available in: both Salesforce Classic and Lightning Experience

Available in: Essentials, Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions.

User Permissions Needed
To use SalesforceA:	Manage Users

1. From the inactive user's page, tap Reassign a License.
2. Either scroll or use the Find User search bar to find an existing user you want to reassign a user license from.
3. When you've found that existing user, tap Reassign This License.
4. Confirm the changes, and tap OK.

See Also

• - SalesforceA for Admins Retirement (can be outdated or unavailable during release preview)