Check the Verification Status of an Email-Sending Domain
Salesforce requires both domain-level and user-level verification to send email. View
the verification status of a domain that you own on the Deliverability Setup page.
From Setup, in the Quick Find box, enter Deliverability, and
then select Deliverability.
In the Domain Verification section, for Email-sending domain, enter your domain, such
as example.com or sub-domain.example.com.
Click Check Verification.
The results are shown below the domain name.
Your domain’s status is one of these values.
Domain Verified: Salesforce can send user-authored and system-generated emails from this
domain. The results show the specific verification method.
Domain Not Verified: Email delivery fails for user-authored and system-generated emails
with this domain in the From address, regardless of whether the email address is
verified.
To send email from this domain, add an active DKIM key or a verified
authorized email domain.
Domain Temporarily Exempted: Salesforce added this domain to a temporary allowlist of
email-sending domains used in this org between January 7, 2026, and February 25, 2026. To
know when that allowlist expires in your org, see Mandatory Sending-Email Domain Verification Timeline.
To
continue sending email from this domain, add an active DKIM key or a verified authorized
email domain.
Domain Exempted: Salesforce can use this domain in the From address to send
user-authored and system-generated emails. Because this is a Salesforce-owned or public
email service domain, it doesn't require an active DKIM key or a verified authorized email
domain.
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