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Identity Verification
Identity verification is when a user provides evidence, called a verification method, to confirm they’re the true owner of an account. Users verify their identity to gain certain access privileges in Salesforce, such as logging in, activating a new device, or viewing a sensitive resource. Define how and when users verify their identity.
- Identity Verification Overview
Identity verification is when a user provides evidence, called a verification method, to confirm they’re the true owner of an account. Users verify their identity to gain certain access privileges in Salesforce, such as logging in, activating a new device, or viewing a sensitive resource. Depending on the use case, identity verification is referred to as multi-factor authentication (MFA), device activation, or step-up authentication. - Define Identity Verification Settings for Your Orgs and Experience Cloud Sites
Define how and when users verify their identity for an entire org or Experience Cloud site. - One-Time Password (OTP) Behavior
Salesforce sends one-time passwords (OTPs) to verify identity for multiple use cases, such as passwordless login, device activation, multi-factor authentication (MFA) for Experience Cloud sites, and more. Learn about expiration time, limits, and generation behavior for OTPs for different use cases. - SMS Identity Verification
Understand how and when users can verify their identity with one-time passcodes sent via text messages (SMS). - Device Activation
By adding extra verification to unfamiliar login attempts, device activation keeps your orgs and Experience Cloud sites secure.

