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Secure Your Salesforce Org
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          Identity Verification

          Identity Verification

          Identity verification is when a user provides evidence, called a verification method, to confirm they’re the true owner of an account. Users verify their identity to gain certain access privileges in Salesforce, such as logging in, activating a new device, or viewing a sensitive resource. Define how and when users verify their identity.

          • Identity Verification Overview
            Identity verification is when a user provides evidence, called a verification method, to confirm they’re the true owner of an account. Users verify their identity to gain certain access privileges in Salesforce, such as logging in, activating a new device, or viewing a sensitive resource. Depending on the use case, identity verification is referred to as multi-factor authentication (MFA), device activation, or step-up authentication.
          • Define Identity Verification Settings for Your Orgs and Experience Cloud Sites
            Define how and when users verify their identity for an entire org or Experience Cloud site.
          • One-Time Password (OTP) Behavior
            Salesforce sends one-time passwords (OTPs) to verify identity for multiple use cases, such as passwordless login, device activation, multi-factor authentication (MFA) for Experience Cloud sites, and more. Learn about expiration time, limits, and generation behavior for OTPs for different use cases.
          • SMS Identity Verification
            Understand how and when users can verify their identity with one-time passcodes sent via text messages (SMS).
          • Device Activation
            By adding extra verification to unfamiliar login attempts, device activation keeps your orgs and Experience Cloud sites secure.
           
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          Salesforce Help | Article