Except for Data 360, Salesforce products use traditional keyword indexing and store
these keywords at rest in search index files. When you turn on search index encryption,
sensitive data, even when tokenized for search, remains unreadable to unauthorized parties if
the indexes are compromised.
Required Editions
Available in both Lightning Experience and Salesforce Classic (not available in
all orgs).
Available in: Enterprise, Performance, Unlimited and
Developer Editions. Requires purchasing Salesforce Shield or Shield
Platform Encryption.
Note This page is about Shield Platform Encryption,
not Classic Encryption. What's the difference?
Search functionality remains largely unaffected for most encrypted fields. Shield Platform
Encryption adds another layer of defense for personally identifiable information (PII) or
other sensitive data that users search for.
Note Salesforce search index encryption isn’t the same as Data 360 search.
Salesforce Data 360 uses vector search for semantic understanding and powering sophisticated
AI features. Platform Encryption for Data 360 is responsible for encrypting the unique vector
search indexes within Data 360 itself.
Database Encryption doesn’t extend its encryption to search indexes. You must turn on search
index encryption to protect your search indexes.
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