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          User Authentication and Identity Verification

          User Authentication and Identity Verification

          User authentication and identity verification work together to protect access to Salesforce. User authentication asks users to establish their identity with credentials, such as a username and password. Identity verification is when a user demonstrates ownership of their account by providing evidence, such as a verification code that only the user knows. Protect access to Salesforce with secure authentication and identity verification features such as multi-factor authentication (MFA), single sign-on (SSO), and passwordless login with passkeys.

          Required Editions

          Available in: all editions
          • User Authentication
            Authentication protects access to Salesforce by making sure that users are who they say they are. Enhance security for direct Salesforce logins with features such as multi-factor authentication (MFA), passwordless login with passkeys, certificate-based authentication, and Lightning Login. Use single sign-on (SSO) to enable users to log in to Salesforce from a third party, such as Google.
          • Identity Verification
            Identity verification is when a user provides evidence, called a verification method, to confirm they’re the true owner of an account. Users verify their identity to gain certain access privileges in Salesforce, such as logging in, activating a new device, or viewing a sensitive resource. Define how and when users verify their identity.
           
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