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          State, Country, and Territory Picklist Fields

          State, Country, and Territory Picklist Fields

          Understand the state, country, and territory picklist fields.

          Section Title

          Field Description
          Country/Territory Name The ISO-standard name that appears in the Salesforce user interface.
          Country/Territory Code The two-letter ISO-standard code. If you change an ISO code, the new value must be unique. Codes are case insensitive and must contain only ASCII characters and numbers. You can’t edit the ISO codes of standard states or countries. You can edit the country or territory codes of custom states, countries, and territories only before you enable those states, countries, and territories for your users.
          Country/Territory Phone Code The one- to three-digit international phone number format for this country or territory without the plus sign or other prefix.
          Integration Value

          A customizable text value that is linked to a state, country, or territory code. Integration values for standard states, countries, and territories default to the full ISO-standard names. Integration values function like the API names of custom fields and objects and enable existing integrations to continue to work even after you set up the picklist.

          You can edit integration values to match values that you use elsewhere in your organization. For example, a workflow rule uses USA instead of the default United States as the country name. If you manually set the integration value for country/territory code US to USA, the workflow rule doesn’t break when you enable state and country/territory picklists.

          When you update a code value on a record, that record’s State/​Province (text only) or Country (text only) column is populated with the corresponding integration value. And, when you update a state, or country (text only) column with a valid integration value, the corresponding state, or country/territory code column stays in sync. You can change your organization’s integration values after you enable state and country/territory picklists. But when you update your picklists’ state and country/territory integration values, the integration values on your records aren’t updated. Name values aren’t stored on records. Instead, they’re retrieved based on a record’s State Code or Country Code value. If the states, countries, or territories in your picklists have different field values for Name and Integration Value, make sure your report or list view filters use the correct values. Use names in State and Country filters, and use integration values in State (text only) and Country (text only) filters. Otherwise, your reports can fail to capture all relevant records.

          Active Makes the state, country, or territory available in the Metadata API so that records can be imported that contain the country. But records aren’t available to users in Salesforce unless set to visible.
          Visible Makes the state, country, or territory record available to users in Salesforce. To make a record visible, first make it active.
           
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          Salesforce Help | Article