Subscribe to Trust Notifications

You can subscribe to Trust instance notifications and to Trust informational message notifications. To get notified when a service disruption, performance degradation, or maintenance activity affects your Salesforce products and instances, subscribe to Trust instance notifications. To get notified about general announcements regarding cross-cloud products or services, a subset of Trust Status users on multiple instances or not limited to a specific instance, and external issues affecting your ability to access your Salesforce product or service, subscribe to Trust informational message notifications.

1. Go to status.salesforce.com.
2. If you’re not logged in, log in.
   1. Click the user profile icon, then click Log In.
   2. Enter your email address, then click Email a link to login.
   3. In your email inbox, open the email with the subject line Trust Notification Center Login and then click the login link.
      The My Subscription page appears.

      

      Note SMS is only available as a notification option for you if you’ve added your mobile phone number on the My Subscription page under mobile. If you have, you can select the SMS checkbox and tab and you can customize your SMS notifications independently.
3. Select the Salesforce instance that you want to be notified about.
4. From the My Subscription page, click Create New. Select Instance, then click Next.
5. Select the services and events that you want to receive notifications about, then click Submit.
   You're returned to the My Subscription page.

   If you don't want to subscribe to Trust informational messages, too, you're done. If you do, continue with the next steps.

6. From the My Subscription page, click Create New. Select Informational Message, then click Next.
7. Select Email, SMS, or both, then click Submit.