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            Enable CRM Analytics

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            Enable CRM Analytics

            Before you create an app from the Customer Lifecycle Analytics template, enable CRM Analytics in your Salesforce org.

            Required Editions

            Note
            Note If you see the Launch CRM Analytics button, CRM Analytics is already enabled. You can skip to Assign Customer Lifecycle Analytics Administrator Permissions.
            Available for an extra charge in Enterprise, Unlimited, and Developer editions where Salesforce Surveys is enabled.
            1. From Setup, enter Getting Started in the Quick Find box, and then select Getting Started.
            2. Click Enable CRM Analytics.
             
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            Salesforce Help | Article