Loading
Help Agent Performance DegradationRead More
Salesforce Feedback Management
Table of Contents
Select Filters

          No results
          No results
          Here are some search tips

          Check the spelling of your keywords.
          Use more general search terms.
          Select fewer filters to broaden your search.

          Search all of Salesforce Help
          View the Usage of Survey Responses

          View the Usage of Survey Responses

          See your survey response usage in the Usage-based Entitlements list.

          Required Editions

          Available in: both Salesforce Classic and Lightning Experience
          Available in: Enterprise, Unlimited, and Developer Editions
          Available with the Survey Response Pack, Feedback Management - Starter, and Feedback Management - Growth licenses
          User Permissions Needed
          To view survey response usage: System Administrator profile
          1. In Setup, in the Quick Find box, enter Company Information, and then select Company Information.
          2. In the Usage-based Entitlements related list, in the Resource column, look for Maximum survey responses allowed for an org.

            The Allowance column shows the total number of survey responses that are allowed for all contracts up to the current date, including 300 free survey responses for each contract. The Allowance value isn’t reset when a contract is renewed.

            The Amount Used column shows the number of completed survey responses that have been used by your org up to the current date. The Amount Used value isn’t reset when a contract is renewed.

            Note
            Note Unused survey response entitlement isn't carried over when a contract is renewed.
           
          Loading
          Salesforce Help | Article