Considerations for Deleting Your Trailblazer Account

Note A Trailblazer account is available to AppExchange, Commerce Cloud Developer Center, Events, IdeaExchange, Salesforce Help, Salesforce+, Trailblazer Community, Trailhead users, and Partner Community.

Account deletion means that all your profile data is deleted. Deletion removes your badges, points, and superbadges from your profile, and they can’t be retrieved.

Posts you wrote remain visible after you delete your account, but they show as posted by an anonymous alias. If you want your posts removed, delete them before deleting your account.

Deleting your account is permanent and can’t be undone.

To delete your account, go to the Account Deletion section on your Trailblazer settings page.

By selecting Delete your Trailblazer account, we inform you of the connected emails that are affected, and we outline the impacts of deleting your account. To move forward, acknowledge that account deletion is permanent, and click continue.

Before processing account deletion, we ask you to verify yourself. After you complete verification, you’re logged out of your Trailblazer account, and we process the account for deletion.

To request an account deletion if you don’t have access to your account, Submit a Case, then select Trailhead/Certification Account.

Note Deleting your Trailblazer account doesn’t automatically delete associated support case data. To hard delete support-related data, let us know you want that when you submit your ticket.