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          Create a Rebate Program

          Create a Rebate Program

          Create a rebate program to offer incentives to your partners when they meet agreed-upon targets. Specify the details of the program such as its duration, payout period frequency, and program description.

          Required Editions

          Available in: Enterprise, Unlimited, and Developer Editions that have Rebate Management enabled.
          User Permissions Needed
          To create a Rebate Program Rebate Management Admin permission set
          Note
          Note Ensure that all required fields have been added to the Rebate Program page layout.
          1. From the App Launcher, find and select Rebate Programs.
          2. Click New.
          3. Provide values for the following fields.
            Field Description
            Name Name of the program.
            Status

            Status of the program.

            • Draft
            • Active
            • Inactive

            A program is created in Draft status. To calculate payouts, set the program status to Active.

            Start Date Start date of the program. Transactions with an activity date before the start date aren’t considered for payout calculations.
            End Date End date of the program. Transactions with an activity date after the end date aren’t considered for payout calculations.
            Frequency

            Frequency for generating payout periods.

            • Monthly: Payouts are generated at the end of each month.
            • Quarterly: Payouts are generated at the end of each quarter.
            • Biannually: Payouts are generated every six months.
            • Annually: Payouts are generated at the end of a year.
            • Program Start and End Date: Payouts are generated at the end of the program duration.
            • Custom Periods: Payouts are generated based on the manual cadence defined by the user.
            • On Demand: Payouts are manually processed when partners submit claims.
            Payout Calculation Days The number of days after the payout period’s end date when the payout is settled. The application calculates payouts at regular intervals between the period’s start date and payout calculation date. Calculations for a period stop on its payout calculation date.
            Transaction Grace Days The number of days beyond a payout period’s end date until when members can submit transactions. The value must be less than the payout calculation days.
            Link to Program Details Optionally, add a link to the program details and share it with members using the Experience Cloud site.
            Description Optionally, describe the program.
            Program Reference Number Optionally, specify a reference number. For a ship and debit program, members can submit claims against this reference number.
            Type

            Type of the program.

            • Standard Rebates
            • Ship and Debit

            To create a rebate program, select the Standard Rebates type.

          4. Click Save.
          Example
          Example

          A company creates a rebate program, New Partner Relationships Program, for their new partners. The program runs from January 1, 2022, to December 31, 2022, and payouts are settled monthly. All eligible transactions in a month qualify for payouts and get aggregated at regular intervals.

          Five days after the end of each month, final payout calculations are processed for the previous month’s transactions. With a grace period, members can submit claims and invoices two days after the end of each month. For example, the payout for Jan 2021 processes all transactions from Jan 1 until Feb 2, and the payout is finalized on Feb 5.

           
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