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          Reset Your Security Token

          Reset Your Security Token

          To access Salesforce via a desktop client or via the API from an IP address that’s not in your company’s trusted IP range, use a security token. A security token is a case-sensitive alphanumeric code. Depending on how you access Salesforce, you either append the security token to your password or enter it in a separate field in a client application.

          Required Editions

          Available in: both Salesforce Classic and Lightning Experience

          Available in: All Editions

          Connect for Office not available in Database.com

          Connect Offline available in: Salesforce Classic
          Connect Offline available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

          Your security token isn’t displayed in your settings or profile. The only way to obtain a token is to reset it and receive a new token. You can reset your token from your personal settings. After the first time you reset your token from your personal settings, you also get a new token via email if you reset your password.

          In these cases, you can't reset your security token.

          • Login IP ranges are set for your user profile.
            Note
            Note Profile-level IP range restrictions are different from company-wide IP restrictions. With profile-level IP restrictions, all logins from outside the IP range are blocked. In this case, there's no use for security tokens, so the option to get one is hidden. With company-wide IP restrictions, you can still access Salesforce from outside the trusted IP range, either with security tokens or multi-factor authentication (MFA) methods.
          • You have the API Only user permission.
          • You have the Multi-Factor Authentication for API Logins user permission. In this case, use the code generated by an authenticator app, such as Salesforce Authenticator, for the security token value.

          If you don't see the option to reset your security token, contact your Salesforce admin. If you're an admin looking for troubleshooting help, see this knowledge article.

          1. From your personal settings, in the Quick Find box, enter Reset, and then select Reset My Security Token.
          2. Click Reset Security Token.
            The new security token is sent to the email address that's specified in your Salesforce personal settings.

          How you use the security token depends on the service that you want to access. To access Salesforce APIs and some desktop clients, append the security token to your password. Other desktop clients provide a separate field for the security token.

          For more information, see these resources.

           
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