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Favorites Considerations
Keep these considerations in mind when working with favorites.
Required Editions
| Available in: Lightning Experience |
| Available in: Essentials, Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions |
- Favorites support these types of content. You can have up to 200 favorites.
- Record home for standard and custom objects, including Visualforce overrides of these record views.
- Lists
- Dashboards
- Reports
- Report and dashboard folders
- Chatter groups
Note You can’t favorite list views on the Reports, Dashboards, Files, and Notes tabs. You also can’t favorite Visualforce overrides of list views and individual Chatter posts. - You can’t favorite things in setup pages, but you can still access your favorites from these areas.
- Salesforce admins can’t edit or share favorites. Only individual users can manage favorites.
- You can add favorites only for specific versions of Knowledge articles. Favorites follow
these rules for Knowledge articles.
- If the newest version is published, the favorite points to it.
- If the favorite currently points to an older, published version, and the newest version is a draft, the favorite continues to point to the published version.
- If no published version exists, the favorite points to the latest draft version.
- If no published or draft version exists, the favorite points to the latest archived version.
- If the favorite is translated, the favorite points to the user’s primary language, regardless of the language preference of the user who marked it as a favorite. If the favorite isn’t available in the user’s primary language, it points to the article’s primary language.
- A knowledge article can have only one favorite version. If the article is already marked as a favorite and a user tries to mark another article version as the favorite, an error occurs, and the first version remains the favorite.
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