Update Billing Contact Access to the Your Account App
Make sure that the billing contact on each Salesforce contract has access to the Your
Account app by granting access from the Contract page or through Setup. When you give billing
contacts access to Your Account, users get the permissions they must have to manage their
billing and contracts.
Required Editions
Available in: Starter, Pro Suite, Professional,
Enterprise, Unlimited, and Developer Editions
User Permissions
Needed
To use the Your Account app:
Manage Billing or Manage Subscriptions in Your Account: Identity User
permission set
To give user access to the Your Account app:
Manage Users
Update Billing Contact Access from the Contract Page
To better control the management of billing activities, Salesforce admins can grant
Your Account app access from the Contract page. Admins aren’t required to create or update
users outside of Your Account, saving additional steps.
Launch the Your Account app, and then click View
Contracts.
Select the contract for which you want to update the billing contact.
To change the billing contact and grant access to Your Account, click
Edit.
Doing so assigns the Your Account App Admin permission set, which includes the
Manage Billing permission.
If the current billing contact doesn’t have access, you see
the Give Access link. If the user doesn’t exist, a user is created
using an identity license. The user gets the Your Account App Admin permission set, which
includes the Manage Billing permission.
Update Billing Contact Access from Setup
If you get an error updating a billing contact from the contracts page, you can grant
access directly from Setup.
From Setup, in the Quick Find box, enter Users, and then
select Users.
Select the user profile for the billing contact, and then navigate to the
Permission Set Assignments section and click Edit
Assignments.
Select the Manage Subscriptions in Your Account: Identity User
permission set and move it to Enabled Permission Sets. Then save the change.
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