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Additional Products

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Drive exceptional customer and vehicle experiences across sales, service, and finance operations and processes with Automotive Cloud.
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Use Government Cloud to meet security and compliance regulations for local, state, and federal government agencies.
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Connect frontline agents, back-office teams, and customers with flexible components that support policy administration, benefit administration, claims, and billing.
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Modernize the delivery of public services by using flexible, secure, and scalable tools and apps.
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Revenue Cloud offers the features you need to create a unified system that manages and automates your revenue lifecycle.
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Make the most of your org with features available for use in multiple Industries clouds.
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Let users find and launch flows, flow orchestrations, OmniScripts, and quick actions directly from a page.
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Define tasks, documents, and other items to complete for repeatable business processes.
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View your customers’ relationships in an easy-to-navigate graph. Understand relationships among people and businesses by presenting them in interactive components.
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Build machine learning use cases and predict key aspects for the future of your business
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Batch Management helps companies optimize business processes that handle a high volume of standard and custom object records.
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Create business rules that perform complex lookups and calculations.
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Collections helps financial institutions and corporates to streamline their collection processes, reduce delinquencies, and maintain positive customer relationships.
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Configure advanced data sharing rules to improve compliance with regulations and company policies.
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Share and consume data for business applications and procedures.
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Design a search experience using a single object that combines data that is spread across multiple objects and fields.
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Cross-Object Field History empowers users to track and view change history across multiple related objects, making it easier to monitor and audit record changes. Users can monitor changes to records across related objects in a single view, eliminating the hassle of checking each record individually.
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Use CSV files to import large amounts of data into Salesforce objects.
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Access complete and current data from external systems without leaving Salesforce.
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Simplify complex data transformation and calculations at scale with Data Processing Engine. Make the transformed data actionable by writing results directly to objects, Data Cloud, and CRM Analytics.
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Define business rules and let decision tables decide the outcome. Decision tables automate the process of deciding a value for one or more object fields when there are multiple possible outcomes.
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Collect and validate customer information in compliance with your policies.
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Generate contracts, proposals, quotes, reports, non-disclosure agreements, service agreements, and so on from Microsoft Word and PowerPoint templates. These templates can include values from any JSON-based data in the text, including data from any Salesforce object.
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With Salesforce Document Generation, you can generate documents directly on the Salesforce Platform without a managed package.
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Manage, track, and approve customer documents.
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Use Einstein Autofill to get AI-driven recommendations that transform real-time call and chat conversations into instant suggestions.
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Discover critical relationships by exploring disparate data sources, from unstructured web pages, and structured information like Salesforce records.
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Streamline your contact center and customer service experience in your Industries product with Einstein Bot Templates, Engagement objects, and Einstein Summary.
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Create complex applications and forms by using your product's objects and Omnistudio components or flows. Use Form Framework to manage forms and applications inside Salesforce CRM or through your Experience Cloud site.
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Salesforce public sector products support a range of social assistance programs, helping agencies and external providers to effectively deliver services to people and households.
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Streamline the process of grantmaking for both funders and applicants. Get a 360-degree view of your stakeholders, manage your funding opportunities, set up an online portal for applications, and track award metrics.
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Understand and organize relationships between people and organizations in meaningful ways, such as households or other groups, and manage relationships by using standard objects.
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Verify the identity of a customer before you share any sensitive information with them.
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Integrate Industries Cloud apps with external systems.
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Extract customer information provided in PDFs and image files into preconfigured document records in Salesforce.
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Use optical character recognition to automatically extract data using your AWS account. Use the extracted information to create, update, or verify Salesforce records.
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Use optical character recognition to automatically extract data using Amazon Textract. Use the extracted information to create, update, or verify Salesforce records.
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Capture the interests or needs of your customers, clients, or constituents.
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Industries Order Management revolutionizes the order management space by providing an enterprise catalog-driven application that benefits service providers and their customers
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Outcome Management is an impact measurement tool that defines, measures, and evaluates an organization’s outcome strategy in one place.
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Deliver programs that support the health and well-being of the individuals, families, and students that you serve. Respond to concerns reported by members of the community, process requests for referrals, and use care plans to support individuals through life challenges to positive, successful outcomes.
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Help users decide what needs attention. Scan records for notifications that show information from your system or from alerts that are stored in Salesforce.
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Create record rollup definitions and run them to aggregate records from multiple objects or groups.
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Sales Innovations for Industries Clouds offers powerful features to boost sales performance and improve your revenue.
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Design seamless customer service processes quickly and efficiently.
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Simplify the implementation of complex business processes with greater visibility and control. Define stage transition criteria, and create a transition plan for each stage of the business process workflow.
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Shows key events relating to a person or a resource in one place.
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Unified Catalog centralizes product and service data to make it easier for users and processes to find, manage, and reuse catalog items.
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Enable communication from anywhere. Provide self-service scheduling, automated appointment notifications, and easy access links to the video platform.
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Prepare consistent gift revenue and payment data for fundraising and finance services.
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Education Cloud Product Documentation. For general Salesforce documentation, visit https://help.salesforce.com/.
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Marketing Cloud Engagement for Industries Documentation
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Admissions Connect Product Documentation. For general Salesforce documentation, visit help.salesforce.com.
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Education Data Architecture (EDA) Documentation
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K-12 Architecture Kit documentation
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Student Success Hub documentation
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Grants Management Managed Package Documentation
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Release Notes Salesforce.org products. For general Salesforce help, visit help.salesforce.com
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Manage your gifts with Salesforce.org Gift Entry Manager.
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Manage your channel partner operations.
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Gain insights at every stage of the customer lifecycle with personalized surveys for customers and users.
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Welcome to Loyalty Management - A cross-industry loyalty solution to drive brand loyalty and deliver innovative reward and recognition programs.
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Omnistudio provides a suite of services, components, and data model objects that combine to create Industry Cloud applications. Create guided interactions using data from your Salesforce org and external sources.
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Install or upgrade Omnistudio and Omnistudio for Managed Packages, including setting up permissions and changing settings for Omnistudio runtime and Metadata API support.
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